Frequently Asked Questions

What items do you post and where do you post?

All items available for purchase in the shop can be posted to anywhere in the UK. Items are posted via Royal Mail 1st Class service.

Do you do 'normal' cakes or just gluten free?

Everything available from The Free From Cake Company is gluten free as standard, to reduce any risk of cross contamination.

What 'free from' options to do you have?

All products are gluten free as standard. Celebration cakes can be made dairy free, lactose free or vegan. Postal products (brownies, blondies and cake jars) are available with some dairy free flavour options, which are advertised separately. For vegan postal options, please get in touch. Or if you have any dietary requirements, please let me know before ordering.

Please see allergen and ingredients information at the bottom of the page for details about nuts and other allergens. 

Do you deliver?

Celebration cakes and cupcakes can be delivered within a 25 mile radius of Bristol for an additional cost. All items for sale in the shop will be posted via 1st class Royal Mail.

Are your products safe for coeliacs?

All products are freshly hand made in our kitchen, with coeliacs in mind. Whilst our kitchen holds no gluten containing products, we are unable to 100% guarantee against cross contamination from external factors.

ALLERGENS & INGREDIENTS

All products are freshly hand made in our kitchen. Whilst our kitchen holds no gluten containing products, we are unable to 100% guarantee against cross contamination from external factors.

 

Not all products contain nuts, however we do handle nuts in our kitchen.​ Whilst steps have been put in place to minimise and avoid cross contamination, it cannot be guaranteed. Therefore, if you have a severe allergy to nuts or any other main allergens we recommend you do not order our products.

For a list of ingredients and allergens, please see individual products (allergens are highlighted in bold).